{"id":8307,"date":"2025-11-12T01:20:36","date_gmt":"2025-11-12T04:20:36","guid":{"rendered":"https:\/\/service.codeus.ca\/index.php\/2025\/11\/12\/sask-content-creator-says-shes-frustrated-after-facebook-mistakenly-took-down-22000-follower-page\/"},"modified":"2025-11-12T01:20:36","modified_gmt":"2025-11-12T04:20:36","slug":"sask-content-creator-says-shes-frustrated-after-facebook-mistakenly-took-down-22000-follower-page","status":"publish","type":"post","link":"https:\/\/service.codeus.ca\/index.php\/2025\/11\/12\/sask-content-creator-says-shes-frustrated-after-facebook-mistakenly-took-down-22000-follower-page\/","title":{"rendered":"Sask. content creator says she\u2019s frustrated after Facebook mistakenly took down 22,000-follower page"},"content":{"rendered":"<div>\n<p>SaskatchewanAshlyn George, who runs the Lost Girl\u2019s Guide to Finding the World travel site, says Meta has taken days to restore her 22,000-follower page after it was mistakenly taken down.\u2019To have it disappear overnight is both sad and frustrating\u2019: Lost Girl\u2019s Guide to Finding the World creatorChris Edwards  \u00b7 CBC News  \u00b7 Posted: Nov 11, 2025 3:50 PM EST | Last Updated: 2 hours agoListen to this articleEstimated 4 minutesThe audio version of this article is generated by text-to-speech, a technology based on artificial intelligence.Ashlyn George says she\u2019s spent days dealing with Meta\u2019s customer service agents after her Facebook page was mistakenly taken down. (Submitted by Ashlyn George)A Saskatchewan content creator says her business has been thrown into turmoil after Facebook unexpectedly deleted her page.Ashlyn George runs the The Lost Girl\u2019s Guide to Finding the World, a travel brand. She says she\u2019s been fighting since Thursday to have her 22,000-follower Facebook page restored after Meta suspended it for breaking its community standards on \u201cimpersonation.\u201d\u201dThe impact is incredibly stressful,\u201d said George. \u201cI\u2019ve spent 13 years sharing adventure stories, photos and writing with my followers, and to have it disappear overnight is both sad and frustrating, and disappointing knowing that it could be gone forever.\u201dGeorge says she\u2019s kept her content consistent and wasn\u2019t impersonating anybody. She doesn\u2019t know why her page was flagged, though she\u2019s dealt with harassment in the past and worries a user might be reporting her account.\u201dI feel a little bit helpless. I mean, there\u2019s an option to appeal, but sometimes the appeal button is there, sometimes it\u2019s not,\u201d she said.The takedown has turned into a days-long saga of dealing with Meta\u2019s customer service program, which is dominated by AI service agents, said George.Her account was reactivated on Friday, then deactivated again later that day, she said. On Saturday, it was reactivated a second time, only to be removed again later that day. As of Tuesday, it remains suspended.George says that until she paid for Meta Verified \u2014 a subscription that helps creators prove their profiles are authentic \u2014 she could only interact with AI agents, which were not very helpful.\u201dI\u2019ve spoken with quite a few other people who years ago had this happen to them, and they didn\u2019t have that [Meta Verified] option,\u201d she said. \u201cThey ended up losing their accounts because they couldn\u2019t reach somebody.\u201dCBC has reached out to Meta for comment on this story and the company\u2019s use of AI in customer service.AI agents will always be \u2018problematic\u2019: expertAI service agents, which are significantly more advanced versions of older chatbots that could only respond to certain keywords, have become increasingly common as major AI platforms develop.Nevertheless, David Gerhard, who teaches computer science at the University of Manitoba, says he doubts they will ever reach the level of a human being.\u201dI think that they\u2019re always going to be problematic,\u201d he said. \u201cThe inherent technology in large language models that sort of drives this generative AI \u2026 makes mistakes,\u201d said Gerhard.\u201dPeople, I think, will never trust it. As soon as you find out you\u2019re talking to a bot instead of a person, you have a different kind of feeling with it. Because you can\u2019t reason with the bot, you can\u2019t argue with it, you can\u2019t try to make your case.\u201dTo get around an AI bot quickly, Gerhard recommends directly asking it to provide a human service agent immediately.\u201dAnybody calling the service wants to talk to a human instead of a robot,\u201d he said.For now, George says she\u2019s able to make do with her website and email list, along with her Instagram account, which remains online. She encourages other content creators to do the same thing, and make sure they have dedicated platforms for their businesses that can\u2019t be easily taken down by a larger platform.LISTEN |  Sask. travel blogger says her page was unfairly taken down by Facebook:The 3067:14Sask. travel blogger says her page was unfairly taken down by FacebookAshlyn George, content creator from Saskatchewan, joins The 306 to talk about Facebook \u201cunfairly\u201d blocking her business page.ABOUT THE AUTHORChris Edwards is a reporter at CBC Saskatchewan. Before entering journalism, he worked in the tech industry.<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>SaskatchewanAshlyn George, who runs the Lost Girl\u2019s Guide to Finding the World travel site, says Meta has taken days to restore her 22,000-follower page after it was mistakenly taken down.\u2019To have it disappear overnight is both sad and frustrating\u2019: Lost Girl\u2019s Guide to Finding the World creatorChris Edwards \u00b7 CBC News \u00b7 Posted: Nov 11, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":8308,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[118,123,1],"tags":[116,122],"class_list":["post-8307","post","type-post","status-publish","format-standard","has-post-thumbnail","category-indigenous","category-saskatchewan","category-uncategorized","tag-indigenous","tag-saskatchewan"],"_links":{"self":[{"href":"https:\/\/service.codeus.ca\/index.php\/wp-json\/wp\/v2\/posts\/8307","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/service.codeus.ca\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/service.codeus.ca\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/service.codeus.ca\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/service.codeus.ca\/index.php\/wp-json\/wp\/v2\/comments?post=8307"}],"version-history":[{"count":0,"href":"https:\/\/service.codeus.ca\/index.php\/wp-json\/wp\/v2\/posts\/8307\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/service.codeus.ca\/index.php\/wp-json\/wp\/v2\/media\/8308"}],"wp:attachment":[{"href":"https:\/\/service.codeus.ca\/index.php\/wp-json\/wp\/v2\/media?parent=8307"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/service.codeus.ca\/index.php\/wp-json\/wp\/v2\/categories?post=8307"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/service.codeus.ca\/index.php\/wp-json\/wp\/v2\/tags?post=8307"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}